Eco Articles Hong Kong Limited (“we,” “us,” or “our”) is committed to safeguarding your personal data. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect personal details (such as your name, email, phone number, and company information) that you voluntarily provide through inquiries or orders. Additionally, we collect technical data (such as IP address, browser type, and usage patterns) when you visit our website.
2. How We Use Your Data
We use your information to:
Respond to your inquiries and provide requested services.
Improve our website and offerings.
Ensure website security and compliance.
3. Data Sharing
We do not sell your data. We may share it with trusted third-party service providers (e.g., hosting, analytics) to support our operations. We will also disclose data if required by law.
4. International Transfers
Your data may be transferred outside the UK or EU. When we do, we ensure adequate safeguards (e.g., standard contractual clauses) are in place to protect your data.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined or comply with legal obligations.
6. Your Rights
Under applicable laws, you have the right to:
Access your personal data.
Request correction or deletion.
Withdraw consent where processing is based on consent.
7. Cookies
We use cookies to enhance your experience. You can manage cookie preferences via your browser.
8. Data Security
We implement reasonable security measures, but no method is 100% secure. Please remain cautious when sharing data online.
9. Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy practices.
10. Contact and Complaints
If you have any questions about this policy or wish to exercise your data rights, please contact us at support@ecoarticleshk.com. If you feel we have not resolved your concern, you may lodge a complaint with the relevant data protection authority in your country. For example, if you are in the UK, this may be the Information Commissioner’s Office (ICO), or if you are in Hong Kong, it may be the Office of the Privacy Commissioner for Personal Data (PCPD).
